Where Is the Popmart App Available?
The Popmart app is not accessible in every country. Below is a breakdown:
| Countgry/Region | Availability | Notes |
|---|---|---|
| 🇨🇳 China | ✅ | App is widely used, with access to full product catalog |
| 🇺🇸 USA | ✅ | International orders supported |
| 🇬🇧 UK | ✅ | Popular with toy collectors |
| 🇯🇵 Japan | ✅ | Popmart has partnerships with local shops |
| 🇷🇺 Russia | ❌ | Access may require a VPN |
| 🇮🇳 India | ❌ | Many users report app not loading without VPN |
| 🇸🇦 Middle East | ❌ Partially Restricted | Shipping and access limited |
| 🌍 Other Regions | ⚠️ Varies | May require VPN for full functionality |
Why Is the Popmart App Not Working?

Before jumping to solutions, let’s understand the common causes:
1. App Server Issues
Sometimes the app servers go down temporarily, especially during big product drops.
2. Outdated App Version
Running an outdated app version can cause crashes or connectivity failures.
3. Regional Restrictions
Some countries or regions block or restrict access to the Popmart app due to policy or licensing issues. This is where you need a free proxy VPN like UFO VPN to bypass the limits.
4. Network or VPN Conflicts
Using an unstable VPN or being in a region with restricted access might affect how the app performs.
Fix the Popmart App Not Working on Android & iPhone

Whether you're on iPhone or Android, try these methods step-by-step:
Fix 1: Force Close and Reopen the App
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Go to app switcher
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Swipe Popmart away
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Reopen it and try again
Fix 2: Clear Cache and App Data
For Android:
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Go to
Settings>Apps>Popmart -
Tap
Storage>Clear CacheandClear Data
For iPhone:
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You may need to delete and reinstall the app to clear cache
Fix 3: Check for Updates
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Go to Google Play or App Store
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Search for Popmart and tap Update (if available)
Fix 4: Switch to a Stable Internet Connection
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Use strong Wi-Fi instead of cellular data
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Try switching networks
Fix 5: Disable or Use a Trusted VPN
If you're using a VPN:
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Disable it temporarily to see if it's causing the issue
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Or switch to a stable and secure VPN (like UFO VPN) that offers optimized servers for shopping apps
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Use UFO VPN's " What is My IP " feature to see your new IP and location. This confirms your connection is secure, anonymous, and ready for safe browsing online anywhere at any time.
If all else fails:
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Uninstall Popmart
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Restart your phone
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Reinstall the latest version from your app store
Conclusion
Whether you're a die-hard Labubu fan or just exploring Popmart's mystery box world, app glitches shouldn’t get in your way. Now you know exactly how to fix the Popmart app not working, and where it’s officially available (or blocked).
FAQs
1. Why can't I open the Popmart app?
It could be due to outdated software, cache overload, or region blocking.
2. Is Popmart available in the US?
Yes, Popmart app works in the US with full functionality.
3. Can I buy Popmart toys without the app?
Yes, through the official website or resellers, but the app provides early access and discounts.
4. Is using a VPN with Popmart safe?
Yes, especially if you choose a secure VPN like UFO VPN with fast servers.







